Call Centre Project
Tackle a real-world scenario of building reports for a call centre to help them monitor team performance. An excellent addition to your project portfolio
About This Project
This project was created by Business Intelligence consultant, Adam Finer. It is based on a real-world project he built for a client that runs a call centre taking reservations for restaurants in the UK
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You'll work with data in both CSV format and in Google Sheets.
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You'll build reports to help the call centre monitor team performance in order to improve staff training
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You'll see how to use Tableau to build dashboards (but you can use your BI tool of choice instead)
One-Off Great Value Price
No subscriptions or course expiration date, just a single payment gives you unlimited, lifetime access to the project.
Add an awesome project to your portfolio
Take advantage of our limited time low price
$49
Normally $99
Any questions? Please contact us from the site menu.
Learn many valuable skills while building a unique project for your portfolio
- Easy to follow project
- Guided by an experienced BI Pro
- CSV and Google Sheets data included
- Learn Tableau at the same time
Supercharge Your Tableau Journey (regular combined price $98)
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Buy Now
$79.00
Tableau Course & Project Bundle
This bundle contains the Tableau For BI Analysts course plus the Call Center Project. So not only do you get to master Tableau but you also get to put your knowledge into practice by building out dashboards according to a fictional client brief.
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Designed to take you from zero to BI Analyst in just 12 weeks
This Multi-Channel Marketing Project is made up of Weeks 7 & 9 of the 12-week BI Analyst Starter Program. If, after purchasing this course, you decide you would like to enrol for the full program, the cost of this course can be deducted from the price of the full program via coupon code.
Your Instructor
Founder, Learn BI.online Adam Finer
Adam has been working with data for over 30 years in different industries. Starting off in market research, he has been a Business Intelligence (BI) professional for the last 15 years.
During his career, Adam has worked on projects for, and trained staff at, some of the world's biggest companies.
He is also the founder of the successful LearnBI.online YouTube channel, accompanying website and this e-learning academy.
Adam employs a methodical approach to building successful training programs, ensuring that everything is taught in an order that best suits the learning process for the specific content.
During his career, Adam has worked on projects for, and trained staff at, some of the world's biggest companies.
He is also the founder of the successful LearnBI.online YouTube channel, accompanying website and this e-learning academy.
Adam employs a methodical approach to building successful training programs, ensuring that everything is taught in an order that best suits the learning process for the specific content.